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Success Story - Designing an Effective IT Organization |
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Client:
A Large Financial Institution |
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Project:
Redesign of the IT Organization and Creation of an IT Governance Structure |
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Situation: |
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During the design of a
new IT strategy and architecture for this large financial annuities
institution, management recognized the need to redesign the existing IT
organization structure into a form capable of creating and better supporting
the new systems and infrastructure. Our preliminary analysis of the
situation also recognized the lack of an effective governance structure to
oversee and guide the implementation of the plan. |
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Approach |
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Interviews of existing IT staff and
management, user and executive client management were conducted in order to
capture and document the “as is” structure of the IT department and external
structures used to govern IT direction and resources. |
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The “as is” structure was compared to
industry best practices and the needs prescribed by the strategic direction
of the business and IT. |
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A “to be” IT organization design and
governance structure was created that was considered appropriate, efficient,
practical and responsive to the immediate and long term needs of the client. |
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The “to be” structure was documented and
presented sequentially to the CIO, the IT staff, executive management and
the user community, along with a transition plan for migrating to the new
structures |
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Results |
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A new Governance Council
was created that was chaired by the CEO and populated by the heads of all
major business units. The CIO and manager of the newly created project
office attended all meetings. In addition to the new Project Office, the
new IT Organization included a Chief Technology Officer and staff
responsible for IT Architecture, Long Range Planning, Data Warehousing, Data
Administration, IT R&D and E-Business, and a Customer Services department
with representatives to each major business unit. |
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To see details about the services
provided in this engagement, click on the button below: |
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Designing an Effective IT Organization |
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