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Success Story - Current State Assessment & Project Office |
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Client:
Middle East Central Government IT
Authority |
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Project:
Assess Current IT Environment and Establish IT Project Procedures, Reporting
and a Project Office |
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Situation:
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The IT
function of the government of a middle eastern oil-rich nation had
successfully designed and implemented needed central authority information
systems. Observing these successes and having few technical resources
of their own, ministries and cabinet secretaries began requesting the
President to assign central IT resources responsibility for projects needed
by their organization. A resulting series of failed IT development
projects resulted in the President calling for a review of methods,
procedures and practices of the IT function. Our review found an
overwhelmed IT function without the governance structures, controls and
communication protocols needed to be successful in the suddenly expanded
environment. |
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Approach |
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A new function reporting
to the CIO was established, responsible for coordinating and standardizing
all projects. A standard system development methodology was
implemented, as were procedures for project planning, tracking and
reporting. A project management training curriculum was established.
Project initiation procedures were implemented that matched demand with
supply. A governance structure was implemented that involved both
central government and subordinate ministries in approving and tracking
projects. A series of periodic reports on performance of the IT
function as well as projects were initiated, as was an initiative for
development of a strategic IT systems plan. |
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Results |
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Consistency across
projects and adherence to standards and procedures was institutionalized.
Projects that varied from plan were quickly identified and corrective action
initiated. Communication among projects was significantly enhanced, as
was the reporting to management of summary project status, schedule and
costs. |
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To see details about the services
provided in this engagement, click on the button below: |
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Assessing IT
Strengths and Weaknesses |
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Establishing
the IT Project Office |
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